Commonly Asked Questions. How can I submit a Long-Term Care (LTC) claim?

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Commonly Asked Questions. How can I submit a Long-Term Care (LTC) claim?

Publishing claims

The Northwestern Long-Term Care Claims Administration Office at 1-800-748-9493 to inform Northwestern Mutual of a Long-Term Care claim, please complete this form or contact. Our staff will answr fully your concerns and assist you with all facets of claims management.

How do you submit a impairment claim? Just how do I report loss of an insured?

To share with Northwestern Mutual of the impairment, please finish this kind or call our team that is dedicated at. You may also speak to your Northwestern Mutual Representative.

Our deepest sympathies. To see Northwestern Mutual of a loss of the one you love, please finish the form that is following.


How do you view the beneficiary back at my Northwestern Mutual policy?

To see information that is beneficiary go directly to the details web web page of the specific policy or investment account by signing in right here or registering for usage of your web account right right here.

Exactly why aren’t every one of my designated beneficiaries shown? Can a beneficiary is made by me change online for any of my services and products?

You will find factors why this might take place. If you are unable to see all your designated beneficiaries, please phone our customer care Center at (866) 950-4644, Monday – Friday, 7:00 a.m. – 10:00 p.m., CT

A beneficiary modification may be made online for several term life insurance services and products by logging in right here or registering for usage of your online account right here. For modifications with other services and products, see below.

  • To help make beneficiary modifications on investment services and products, contact your economic agent or call Investment customer solutions at (866) 950-4644.
  • To create beneficiary modifications for earnings Annuity or Income Arrange, contact your economic representative or call Annuity Client Services at (866) 269-2950.
  • To produce beneficiary modifications for an Universal lifestyle product, contact your monetary agent or call Universal lifetime Services at (866) 464-3800.

Do i must produce a free account to alter beneficiaries?

The absolute most way that is efficient create a beneficiary change on an insurance plan is quickly produce a free account for online use of your policies. Your own insurance plans will soon be detailed beneath the ‘Insurance’ tab, and you may review and change beneficiary information simply by:

  • Picking an insurance policy
  • Click “Handle Beneficiaries”

Instead, you are able to finish, signal and return A change form that is beneficiary by

  • Signing in to the printing and website out the beneficiary modification type
  • Calling your Northwestern shared economic agent, or
  • Calling customer Services at (877) 394-9524, Monday-Friday 7am-6pm CT.

Just how do I replace the beneficiary for a external account we’ve linked through my protected account?

Because this outside account is maybe maybe maybe not held at Northwestern Mutual, you will need to contact that standard bank to improve the beneficiary.

On the web access and re payments

How do you sign up for a free account?

Sign up to get access that is online your monetary summary, handle your records, and also make re re payments online.

How do you spend my bill online?

Sign-up or log on to your Billing Account, a way that is convenient spend numerous policies at the same time. You can make payments on this site as well as sign up for automatic payments, stop automatic payments, change the account used for automatic payments, change the payment frequency, or make one-time loan payments on outstanding balances when you have a Billing Account.

How can I see my payment history?

You can observe a past history of one’s re re payment occasions from the Billing and Payments page. When you have extra concerns, please contact Northwestern Mutual straight at (866) 950-4644 Monday – Friday, 7:00 a.m. – 10:00 p.m., CT

May I make an online payment for a policy which is not for a Billing Account?

To join up for the Billing Account, call our Consumer provider Center at (866) 950-4644.

Policies instead of a Billing Account can’t be covered on line. Please mail checks to: Northwestern Mutual PO Box 3009 Milwaukee, WI 53201-3009

E-mail opt-in and opt-out

Please utilize the kinds below a subscription, re-subscribe or opt-out of e-mail communications.

How do you opt-in for email messages?

Please complete this form if you want to get e-mail communications from Northwestern Mutual and had previously opted-out.

Just how do I opt-out of e-mails?

Should you not would you like to get any email communications from Northwestern Mutual and its particular representatives that are financial please finish this kind.

Long-lasting care faqs

Exactly why are my premiums increasing?

Unfortuitously, our company is perhaps maybe not resistant towards the factors experienced throughout the industry, so a premium enhance for many Northwestern longer Term Care insurance provider policyowners happens to be necessary.

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